Our commitment
Eldercare 24/7 is committed to protecting personal information in accordance with the Protection of Personal Information Act. We collect only the information needed to provide clinically governed elder care services.
How information is used
Personal and clinical information is used for assessment, treatment planning, documentation, family communication where authorised, and service administration.
Security and access
Records are handled securely and access is limited to authorised people who need the information to provide or administer care.
Your rights
You may request access to your personal information, ask for corrections, or raise a privacy query through the contact page.